Wednesday, September 08, 2010
   
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About The PIA

PIA National Updates The Fluid Situation in Washington D.C. on Healthcare Reform for Our Membership

What does the election of Republican Senator-elect Scott Brown in Massachusetts mean to the future of healthcare reform? To find out how the special election may affect healthcare reform and PIA's members, watch the new PIA National Instant Update Video from Mike Becker, Director of Federal Affairs for PIA National. To view the video, please visit PIA National's Streaming Media Center. Questions about PIA's efforts on healthcare reform should be directed to Mike Becker, Director of Federal Affairs for PIA National, at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or (703) 518-1365.

Read more: PIA National Updates The Fluid Situation in Washington D.C. on Healthcare Reform for Our Membership

 

Call For Entries - Outstanding CSR of the Year Award Competition

Now is the time to identify and nominate an exceptional insurance customer service representative for the 2010 Outstanding CSR of the Year Award competition. The National Alliance for Insurance Education & Research is now soliciting entries for candidates who consistently provide quality service, exhibit strong leadership capabilities, and have made valuable contributions to their agencies and communities.

A $1,000 cash award will be presented to the nominator of the national winner; the four national finalists will each receive $500; and the national winner will receive $2,000.

Established in 1991, the Outstanding CSR of the Year Award is one of the greatest professional honors a customer service representative can receive. “This award is a great opportunity to honor our frontline employees for the significant roles they play within our industry,” said Jack Watson, CIC, Chairman of PIA’s CIC and Education Committees.

The award is open to everyone, regardless of affiliation or designation. The only requirement is that the candidate be an insurance CSR or have primary duties in the customer service arena.

Once nominated, a candidate fills out a form, submits letter(s) of recommendation from professional reference(s), and writes a two-page essay on a designated topic.

State recipients of the award receive a framed Certificate of Achievement and become candidates in the National Outstanding CSR of the Year Award competition. From this field, four finalists are chosen who receive $500 each, a gold and garnet pin, and publicity in national publications. The winner of the

National Award receives a $2,000 cash award, a gold and diamond pin, and a scholarship for his or her agency/company to any National Alliance program. The nominator of the National Award winner receives a $1,000 cash award.

Nominations are currently being accepted by The Professional Insurance Agents of Georgia for the state of Georgia. To nominate an individual, please send his/her name, agency/company, address, and phone number to: PIA of Georgia; 3805 Crestwood Pkwy NW, Ste. 140; Duluth, GA 30096; or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Your nomination can be kept anonymous if you wish. Upon receipt of nominations, candidates will be mailed all materials necessary to complete the entry process. The deadline for submission of the candidate form and essay is May 1, 2010.

You may also download a nomination form from PIA’s website and submit it to PIA of Georgia.

For further information contact: Carolyn B. Dodd, Associate Director; PIA of Georgia; 3805 Crestwood Pkwy NW, Ste. 140; Duluth, GA 30096; 800/233-4902, fax 770/921-7590; This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

PIA of Georgia Disclaimer & Privacy Policy

Liability Disclaimer

This page sets forth the conditions and terms under which the Professional Insurance Agents of Georgia, Inc. (PIA of GA) provides the information contained on its website, as well as the terms and conditions governing your use of this site. By making use of its site, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, do not continue to use or access its site. The Professional Insurance Agents of Georgia, Inc. makes a reasonable effort to present accurate and reliable information on this site; however, it is not responsible for any errors in or omissions from the information contained in or accessed through this site, nor the timeliness of the information.

All materials published on this site are subject to copyrights owned by the Professional Insurance Agents of Georgia, Inc. and other individuals or entities. Any reproduction, retransmission, or republication of all or part of any material found on this site is expressly prohibited, unless the aforementioned organizations or the copyright owner of the material has expressly granted its prior written consent to reproduce, retransmit, or republish the material. All other rights reserved.

The names, trademarks, service marks and logos of the Professional Insurance Agents of Georgia, Inc. appearing on this site may not be used in any advertising or publicity, or otherwise to indicate its endorsement, sponsorship or affiliation with any product or service, without prior express written permission. Although this site includes links providing direct access to other Internet sites, the Professional Insurance Agents of Georgia, Inc. take no responsibility for the content or information contained on those other sites, and does not exert any editorial or other control over those other sites.

The Professional Insurance Agents of Georgia, Inc.is providing information and services on the Internet as a benefit and service to present and potential association members. The information contained on this site is distributed with the understanding that PIA of GA is not providing professional advice of any type.

Several of our pages describe various products and services promoted on behalf of the association. The availability of a specific product may differ from state to state. The product descriptions are general in nature and the insurance coverages are subject to the specific terms of the actual policies issued. If you are interested in the terms and conditions of a specific product, please contact PIA of GA ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) for additional information. The Professional Insurance Agents of Georgia, Inc. makes no representations about the suitability of this information and these services for any purpose and disclaim all warrantees.

The Professional Insurance Agents of Georgia, Inc. shall not be liable for any damages resulting from the use or misuse of this information or services.

Privacy Policy

The Georgia Association of Professional Insurance Agents ("PIA of GA of GA") respects the privacy of its members and other visitors to its Web Site. PIA of of GA has created this Privacy Policy in order to demonstrate our commitment to user privacy. The following applies to the information gathering and dissemination practices for information collected on or submitted to this web site.

How Information Is Collected

The PIA of GA Web Site only collects personally identifiable information from you if you choose to provide this information to us. In a few areas on PIA of GA Web Site, we ask you to provide information — or log-in as a PIA of GA member, or PIA of GA chartered affiliate employee, or a PIA of GA partner (collectively known as "Authenticated Users") — to enable PIA of GA: to verify whether you are entitled to access and use certain information, materials and services available from PIA of GA Web Site; to enhance your site visit; to assist you with customer service or technical support issues; to follow up with you after your visit; to provide information about products and services; or to otherwise support your customer and/or member relationship with PIA of GA. While failure to provide this information may mean that you cannot access and use certain information, materials and services on the PIA of GA Web Site or PIA of GA partner web sites, providing personally identifiable information on the PIA of GA Web Site and logging-in as an Authenticated User are completely optional.

The PIA of GA Web Site is not set up to automatically collect personally identifiable information from each visitor to the PIA of GA Web Site. However, basic contact information (name, company name, address, phone number, email address, member identification number, etc.) about Authenticated Users is uploaded from PIA of GA's membership database to the PIA of GA Web Site to enable Authenticated Users to log-in and access password-protected information and programs.

The PIA of GA Web Site does automatically collect information that does not identify users personally. Via Web server logs, for example, PIA of GA may monitor statistics such as the number of people that visit the PIA of GA Web Site, which page(s) are visited onthe PIA of GA Web Site, from which domain our visitors come (e.g., aol.com, yahoo.com, etc.), and which browsers people use to visit the PIA of GA Web Site (e.g., Netscape Navigator, Microsoft Internet Explorer, etc.).

Cookies: A "cookie" is a small file that is placed on your hard drive by a Web page server. Cookies are uniquely assigned to you and can be read only by a Web server in the domain that issued the cookie to you.

Each time you initiate a session on the PIA of GA Web Site the site sets the cookie in order to identify you and determine your access privileges. Cookies do not store any of the personal information that you have provided to the site. They are simply identifiers. Cookies on the PIA of GA Web Site are removed from your hard drive when you end the current session, unless you specifically click the "Remember My Login" box when logging in with a username and password. Clicking on this box will store the cookie on your hard drive so that you will not have to log in each time you visit the PIA of GA Web Site.

You have the ability to delete cookie files from your hard drive at any time. However, you should know that cookies may be necessary to provide you with access to much of the content and features of the PIA of GA Web Site. We use cookie technology to enable Authenticated Users to move quickly and securely through access-controlled areas of the PIA of GA Web Site and to take advantage of certain useful features on the PIA of GA Web Site.

How Information Is Used

Information you provide and information that is uploaded to PIA of GA Web Site from PIA of GA's membership database may be used to verify whether you are entitled to access and use certain information, materials and services available from PIA of GA Web Site; to enhance your site visit; to assist you with customer service or technical support issues; to follow up with you after your visit; to provide information about products and services; or to otherwise support your customer and/or member relationship with PIA of GA.

PIA of GA strives to keep the personal information you provide to us when using the PIA of GA Web Site and information that is uploaded to the PIA of GA Web Site from PIA of GA's membership database confidential. Agents or contractors of PIA of GA who are given access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for PIA of GA.

We may disclose information you provide to us and information that is uploaded to the PIA of GA Web Site from PIA of GA's membership database to third parties in order to complete a transaction that you requested or to improve your customer experience. We may also outsource some tasks, including the operation of certain Web Site functions, that require access to information you supply online. On occasion, PIA of GA may also provide data supplied online to third parties that offer products and services. We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to comply with the law or legal process.

PIA of GA monitors the PIA of GA Web Site "traffic" statistics using information that does not identify users personally so we may improve PIA of GA Web Site. We use an outsourcing program to assist us in analyzing this data. Aggregated statistics may also be provided to advertisers and other third parties, but the statistics contain no personal information and cannot be used to gather such information.

Security

PIA of GA takes steps to protect against the loss, misuse, or unauthorized alteration of personally identifiable information. We utilize industry standard SSL encryption when accepting credit card information during our online checkout process. Access to some computer data and files at PIA of GA are secured by password coding with access to personally identifiable information strictly limited to those employees who need access in order to carry out their job responsibilities. Our network is behind a firewall designed to prevent unauthorized access.

Means of Redress

If any PIA of GA Web Site user suspects PIA of GA has handled its personal information in a manner that does not comply with this Privacy Policy, please contact us.

Other Web Sites

PIA of GA Web Site contains "links" to other, external Internet Web Sites who may have privacy policies and procedures that differ from those of PIA of GA.

Privacy Policy Changes

PIA of GA reserves the right to change this Privacy Policy at any time. Updated versions of the Privacy Policy will appear on PIA of GA Web Site and are effective immediately. You are responsible for regularly reviewing the Privacy Policy. Continued use of PIA of GA Web Site after any such changes constitutes your consent to such changes.

   

PIA of Georgia Staff Directory

 

Jerry W. Duke
Executive Vice President/
Government Affairs
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
770-921-0488

 

 

Carolyn B. Dodd
Associate Director
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770-921-9636

 

 

Winona L. McCurdy
Agent's Errors & Omissions
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770-921-3278

 

 

Lesley D. McHugh
Convention/Communications
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770-921-2578

 

 

C.J. Spencer
Registrar/Admin. Asst.
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770-921-7368

 

PIA of Georgia Board of Directors

President
E. Scott Hansard, CIC
Hansard Insurance Agency
305 Atlanta Rd.
Cumming, GA 30040-2611
Phone: 770/887-6141
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

President-Elect
Raymon E. Ragan II
Ragan Insurance Agency, Inc.
4511 Armour Rd.
Columbus, GA 31904-5225
Phone: 706/323-9521
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Vice President
Michael M. Kaplan, CPIA
BB&
T Insurance Services
P.O. Box 28530
Macon, GA 31221-8530
Phone: 478/405-4141
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Treasurer
Victor M. Hamby, CIC
Hamby &
Aloisio, Inc.
53 Perimeter Center E., Ste. 400
Atlanta, GA 30346-2204
Phone: 770/551-3270
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Secretary
Donna J. Marcus-Doughten, CIC
Phoenix Associates
2265 Roswell Rd., Ste. 401
Marietta, GA 30062-2980
Phone: 770/973-4000
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Immediate Past President
Jerry O. Dickerson
The Dickerson Agency
3745 Cherokee St., Ste. 101
Kennesaw, GA 30144-6790
Phone: 770/424-6762
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

National Director
Thomas C. Adderhold, CIC
Preferred Insurance Agency
3321 N. Berkley Lake Rd., Ste. 200
Duluth, GA 30096
Phone: 770/476-1980
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2010
Alan R. Yates
Yates Insurance Agency, Inc.
4 Executive Park East NE, Ste. 200
Atlanta, GA 30329-2212
Phone: 404/633-4321
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2011
John T. Franks
Franks &
Associates
P.O. Box 490008
College Park, GA 30349-0008
Phone: 770/996-4430
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2011
Kevin R. Panter, CIC, LUTCF
Kevin Panter Insurance
PO Box 1198
Blue Ridge, GA 30513-0021
Phone: 706/632-3400
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2011
James S. Shaw Jr.
Shaw Insurance Services, Inc.
P.O. Box 245
Lakeland, GA 31635-0245
Phone: 229/482-3505
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2012
Lorie M. Yauney, SPHR
J. Smith Lanier &
Co., Inc.
P.O. Box 70
West Point, GA 31833-0070
Phone: 706/645-8228
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Director 2012
A. Dwain Sammons
Sammons Insurance Agency
P.O. Box 597
Sandersville, GA 31082-0597
Phone: 478/552-2506
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Director 2012
Paul E. Rentz, CIC, LUTCF
Rentz & Rentz Insurance Inc.
453 S Main St.
Baxley, GA.  31513
Phone: 912/367-1479
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Director 2012
Kevin J. Eppes, CIC
Blanton &
Griffin Insurance Agency
PO Box 1689
Valdosta, GA 31603-1689
Phone: 229/247-6500
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Non-Voting Members
Jack L. Watson, CIC
Collier Insurance Agency, Inc.
150 Court Square
Blakely, GA 39823-2245
Phone: 229/723-3423
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sheldon M. Palefsky, CIC
Columbia Insurance Group
4370 Peachtree Rd. NE, Ste. 200
Atlanta, GA 30319-3014
Phone: 404/442-1103
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

   

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2010 Pinnacle Partners

Allied - 352/384-4186
AmTrust - 877/528-7878
B. Jones & Associates - 800/226-2841
Builders Insurance Group - 800/883-9305
Genesee General - 800/282-8755
Grange Insurance - 800/422-0550
Hanover Excess & Surplus, Inc. – 800/672-9006
Insurance House - 800-282-7024
Johnson & Johnson - 800/487-7565
National Security Group - 800/239-2358
Premium Assignment Corporation - 877/218-4232
Professional Liability Insurance Services - 800/713-9473
Progressive - 800/274-4055
Southern Insurance Underwriters - 800/568-1700

PIA of Georgia
3805 Crestwood Pkwy
Suite 140
Duluth, GA 30096
Phone 770.921.7585
Toll-free 800.233.4902
Fax 770.921.7590
info@piaga.com